1. Information Collection

We may collect certain information necessary to provide our services, including:

• Full Name
• Phone Number
• Email Address
• Passport or Visa Information
• Booking and Travel Details

This information is used solely for processing requested services and improving customer experience.

2. Data Protection

ALO Travel is committed to maintaining the confidentiality of customer information and will not share personal data with third parties except when necessary to complete travel-related services, such as:

• Airlines
• Hotels
• Embassies
• Insurance Providers or Tourism Service Suppliers

We also apply appropriate security measures to protect customer data.

3. Bookings & Payments

• All bookings are subject to availability and confirmation at the time of reservation.
• Certain services may require advance payment or a non-refundable deposit.
• Prices may change based on airline policies or service provider updates.

4. Cancellations & Amendments

• Cancellation or amendment requests are subject to the policies of the relevant service providers.
• Additional fees may apply depending on the booking type and cancellation timing.
• Some bookings or visa applications may be non-refundable once issued or confirmed.

5. Visas & Travel Services

ALO Travel provides assistance and guidance regarding visa applications; however:

• Visa approval or rejection is solely the responsibility of the embassy or official authority.
• Clients are responsible for the accuracy and validity of submitted documents and information.
• The company is not responsible for delays or rejections issued by governmental authorities.

6. Customer Responsibility

Clients are responsible for ensuring:

• Passport Validity
• Availability of Required Travel Documents
• Compliance with the Laws and Regulations of the Destination Country

ALO Travel is not liable for any issues resulting from failure to comply with official requirements or regulations.

7. Intellectual Property

All content, branding, logos, and materials related to ALO Travel are the property of the company and may not be copied, reproduced, or used without prior written permission.

8. Policy Updates

ALO Travel reserves the right to update or modify this policy at any time without prior notice. The published version on the official website shall be considered the valid and effective version.